Frequently asked questions
Our favourite questions from users
Is using API free?
Yes! Our API is free for all of our clients and we encourage everyone to use it.
What are the API Rate limits?
At the moment, we do not restrict the number of requests for clients, although if this was to be abused it might be changed.
We would recommend not going over 600 API requests per minute.
I don't see Webhooks, API nor Settings in PeopleForce
You won't see these pages if you are not an admin user or don't have webhook or API permission respectively. Contact your PeopleForce administrators to request access.
I found a bug / I've encountered error 500
We are sorry to hear this. We aim for the best quality for our product! If you found any issues let us know and we will try to resolve them.
If you received 500 as your response - our team has already been notified of it, but you are still welcome to contact us and explain what happened. This will help us to resolve the issue faster and we will notify you once there's a fix.
I didn't find endpoint/data that I was looking for
Although we cover a lot of different cases with our API and Webhooks, maybe yours is a new one for us. Let us know and we will do our best to help you!
Updated 7 months ago